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NOC Manager - I


  • 3K Consulting Inc.
  • 09/17/17
  • Waltham, MA
  • 02451
  • open / Yearly
  • Full-Time
Job Title: NOC Manager - I
Location: Waltham, MA

MUST HAVE experience as a NOC Mgr to qualify for this position

Good experience in Network Operations background. CCNA and CCNP certified would be plus.
Minimum 3 years experience in managing NOC
Manages the expedient resolution of all network related requests in a 24x7x365 working environment.
Provide input into process and procedure for increasing reliability, reducing procedural errors and managing change within the network
Ensure Maintenance Notification and Service Advisory communication is distributed to stakeholders in accordance with SOP.
Must be flexible to work day and night shifts to cover for scheduled and unscheduled absence.
Manage staff work schedules.
Develop standard operating procedures.
Create and maintain training material for NOC Technicians.
Maintain network documentation.
Manage multiple concurrent interdisciplinary projects and ability to work on a team.
Deliver key DevOps and NOC initiatives including planning and team organization and execution.
Manages project within the NOC to ensure technical readiness for new business requirements skills
5 years IT experience network operations centre or broadcast centre or data centre is preferred Skills in configuring network Management tools such as PRTG, Syslog, Solar winds etc.
Should have exposure to Digital technology such asweb service Hybris etc.
Should have good understanding of AWS cloud architecture Self-motivated and capable of working in a cross-functional/product team environment
Understanding and experience of DevOps and Agile oriented organisations and cultures.
Good understanding of MNO/MVNO environment is preferred.
ITIL or Prince 2 type certifications beneficial Key Skills The Network Operations Centre (NOC) Manager will be responsible for monitoring and providing support across all the Company business verticals

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